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Terms of Service

Last updated: May 5, 2026

Welcome to ClaimTell. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. About ClaimTell

ClaimTell is a consumer financial recovery platform operated as part of the MarkTell brand family. The platform helps individuals identify potential unclaimed money, refunds, settlements, benefits, wages, pensions, and other claim opportunities through search, guidance, monitoring, and report services.

ClaimTell is not a government agency, law firm, claims processor, or financial advisor. We do not guarantee that any money will be recovered. We provide informational search results, source-backed guidance, and claim roadmaps to help you understand and act on potential opportunities.

2. Eligibility

You must be at least 18 years old and a legal resident of the United States to use ClaimTell. By creating an account, you represent that all information you provide is accurate and truthful.

3. Account Registration

To use our services, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Services and Products

ClaimTell offers the following types of products:

  • One-Time Searches: A single claim opportunity search and report for individuals, families, or heirs/estates.
  • Annual Monitoring: Ongoing periodic monitoring for new claim opportunities with alerts delivered to your account.

Our reports include automated search results where source access permits, guided instructions for sources requiring direct user action, confidence scoring, and step-by-step claim roadmaps.

5. Pricing and Payments

All prices are listed in U.S. dollars and are displayed on our website at the time of purchase. Payments are processed securely through third-party payment processors. ClaimTell does not store credit card numbers or direct payment credentials on our servers.

ClaimTell charges flat fees only. We never charge a percentage of any money you may recover.

6. Refund Policy

Refund requests are reviewed on a case-by-case basis within 30 days of purchase.

7. No Guarantee of Results

ClaimTell does not guarantee that any search will result in the discovery of unclaimed money or other claim opportunities. Search results depend on many factors including the accuracy and completeness of your profile information, the availability and coverage of source databases, and whether matching records exist.

8. Source Coverage

Our platform searches a catalog of sources including state unclaimed property databases, federal agency resources, class action settlement databases, bankruptcy court records, and other relevant sources. Not all sources can be searched automatically. Our reports clearly distinguish between sources we searched directly, sources you should search yourself, and sources that could not be accessed.

9. User Responsibilities

You agree to:

  • Provide accurate and truthful information in your claim profile
  • Use the platform only for lawful purposes
  • Not attempt to access other users' accounts or data
  • Not use automated tools to scrape or extract data from the platform
  • Comply with the terms of any official claim process you pursue

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Intellectual Property

All content, design, software, and branding on ClaimTell are the property of MarkTell and its affiliates. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

12. Limitation of Liability

ClaimTell provides informational services on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

13. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes are posted constitutes acceptance of the modified terms.

14. Termination

We may suspend or terminate your account at our discretion if you violate these terms or engage in fraudulent or abusive behavior. You may delete your account at any time by contacting support.

15. Contact

If you have questions about these Terms of Service, please contact us at admin@claimtell.com.

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